Can We Help?

Our vendors and manufacturers were handpicked for their understanding of materials, efficiency and passion decorative designs. Whether you are browsing our site or visiting our Etsy shop, we are always willing to share our extensive understanding and knowledge of our craft.

The most commonly asked questions are covered in Our FAQs. If you have any specific questions please do not hesitate to contact us by completing this form or calling our customer service department at +1 831 245 3363.

CORPORATE ADDRESS

4915 Paleo Pines Circle, Fort Pierce, FL 34951

OPENING HOURS

Monday – Saturday, 6AM to 9PM (EST)

+1 831 245 3363
hello@millopillow.com

Popular Questions

How can i track my order?

A tracking number will be automatically sent to your e-mail address on file. You may also check the status of your shipment, by logging in to you MilloPillow.com account for more details.

How do I know that I have successfully placed an order?

Once an order has been submitted successfully, you will receive a confirmation via e-mail regarding your order details.

How do I return an item for an exchange or refund?

Contact or customer care department at care@millopillow.com for any refund or exchange inquires. Please provide your order number, date of purchase and the detail of your request.

Once an return or exchange has been approved, we will provide you with a prepaid shipping label and a shipping due date. Please return the items on or before the advised shipping due date.

After we have received and confirmed your return, we will process your exchange or refund — per approval and/or as requested.

How do I cancel or change an order?

Contact customer care immediately at care@millopillow.com

Please provide your order number, date of purchase and the details of your request. Please be advised that once an order has been shipped we will be unable to complete your request. But, you will be eligible for a return or exchange once the items have been received. To start the return/exchange process please contact customer care at care@millopillow.com

How do i participate in your loyalty program?

To join our loyalty program please visit millopillow.com/perks

Can i redeem my rewards points at any time?

You may use your Pillow Perks at any time. Please be advised that expiration dates may apply.